New User Guide

Here are some top tips for an easy and enjoyable shopping experience

1. On the official website of My EU Shop, click Login/Register, enter the email and password. Only one account can be registered for each mailbox.

2. Through the top search bar / different categories / filter status you can search for the products you need.

3. Select the number of items and add to shopping cart . After confirming the order in the shopping cart, click to checkout.

4. Fill in your address, select the delivery method, and submit the order. (We support multiple payment methods!).

5. Select the NLE delivery method. The driver will contact you by phone half an hour before arriving at your home address. You can check the order delivery information in My Account - My Orders.

6. After the transaction is successful, click "My Order" to evaluate this item.

New User Guide

Welcome to My EU Shop

Here are some top tips for an easy and enjoyable shopping experience

1. Creating Your Account

  • When registering, please make sure you have entered the right email address.
  • If you haven‘t received our confirmation email, please check your junk or spam folder first. Click on the Activate link to enter your shipping address.
  • After registration, go to “My Account” to start your shopping.

2. Product Search

  • My EU Shop is a marketplace where buyers and sellers meet. On our platform you can find literally thounds of products offered by us and other sellers.
  • Select the number of items and add to your shopping cart. After confirming the order in the shopping cart, click to checkout.
  • If you have any questions about the product, get in touch with our customer service.

3. Placing Your Order

  • If you haven’t filled in your shipping address yet, you can do this when you place your order.
  • Before paying, make sure you double check your order. Did you choose the right size, color and amount? Did you select the right shipping method? Did you select your invoice information?

4. At the Check out

  • We support multiple payment methods. It is only possible to cancel the order if we haven’t prepared it yet.

5. Evaluating your Order

  • After the transaction is successful, click “My Account” - "My Order" to evaluate your order and the goods you bought..